Privacy Policy
Sustain Eco Store is committed to protecting your privacy and safeguarding any personal information you provide when visiting our website.
Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
- Name
- Email address
- Phone number
- Information submitted through contact forms
- Information provided when subscribing to our newsletter
We collect this information only when you choose to provide it.
How We Use Your Information
The information you provide may be used to:
- Respond to inquiries and customer service requests
- Provide information about products, services, and events
- Send newsletters and promotional communications if you have opted in
- Improve our website and customer experience
- Maintain business records and communications
We do not sell, rent, or trade your personal information to third parties.
Newsletter Communications
If you subscribe to our newsletter, we may send occasional updates regarding promotions, sustainable living tips, community events, new products, and store news.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our site.
Cookies are small files stored on your device that help enhance your browsing experience. You may choose to disable cookies through your browser settings; however, some website features may not function properly.
We may also use website analytics tools to collect non-personal information such as:
- Pages visited
- Time spent on the website
- Browser type
- Device information
- General geographic location
This information is used to improve website performance and user experience.
Third-Party Services
Our website may contain links to third-party websites, including social media platforms and external service providers. We are not responsible for the privacy practices or content of these third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information held by us, subject to applicable legal requirements.
To make a request regarding your personal information, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our handling of personal information, please contact:
Sustain Eco Store
2-114 Main St. E
Huntsville, Ontario
Phone: 1-705-787-0326
Email: hello@sustainecostore.com